We request you to record an unboxing video for the proof of damaged shipped product. Without proof, your product will be invalid for Return or Refund. If you believe your item is defective or you would like to request a refund, please contact us through our contact form, or send an email to puchhka.com@gmail.com Feel free to reach out to us for any additional information or support. We are here to make your shopping experience with us a delightful one!

At puchhka.com, we are thrilled to help you make your gifting experience memorable and your bulk purchases seamless! To place an order for gifting or in bulk, follow these simple steps: 1. **Visit Our Website:** Head over to www.puchhka.com and browse our extensive collection of handmade stationery. 2. **Select Your Items:** Choose the products you wish to gift or buy in bulk. 3. **Contact Us:** Once you have your selection, reach out to us via email at puchhka.com@gmail.com. Provide details such as the number of items, any special packaging requirements, and your delivery timeline. 4. **Customize Your Order:** We offer customization options to make your gifts extra special. Discuss any specific needs with us, such as personalized messages or branding for corporate orders. The original designs aren't customized. 5. **Receive a Quote:** We will provide you with a detailed quote based on your requirements and help finalize your order. 6. **Secure Payment:** Once everything is confirmed, you can proceed with payment through our secure payment options. 7. **Delivery:** Sit back and relax! We'll handle the rest and ensure your order reaches its destination on time and in perfect condition. We love being part of your special moments. For any more questions or assistance, don’t hesitate to reach out. We're here to help!

We do not provide customizations in terms of design as of now. However, customization is available for packaging, gifting packaging, adding notes and/or adding brand name for corporate or event gifting.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

All orders usually get shipped within 3-4 working days. So you can expect a delivery between 10-12 days. ​ You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24hrs for the status of the shipment to correctly display at the tracking link. For more information, refer shipping and returns section

Yes, we ship pan India.